Return Policy

Purpose

At Akau Boards we are committed to providing high-quality cultural products and ensuring customer satisfaction. This Return Policy outlines the procedures and conditions under which returns, repairs, or replacements are handled.

Scope

This policy applies to all retail transactions conducted by Akau Boards in the state of Hawai’i. It is designed to address situations involving defective or damaged products.

Policy Details

All sales are final. However, we are dedicated to ensuring that our products meet the highest standards of quality. In the event that a product is found to be defective or damaged, we will offer a repair or replacement free of charge.

Eligibility

Customers are eligible for repair or replacement under the following conditions:

• The product is found to be defective or damaged upon receipt.

• The customer provides proof of purchase with invoice number or order number.

• The request for repair or replacement is made within 30 days of purchase via email, call, or text.

Contact Information

If you have any questions or need further assistance, please contact us:

• Email: info@akauboards.com

• Phone: (808) 675-8326

We appreciate your understanding and cooperation. Thank you for choosing Akau Boards, LLC!